Many companies are seeing the value in training and developing their staff. However, businesses do not have an endless amount of money to spend on education and training. Rather than training all employees in the same courses, it is worth it to take the time to evaluate which employees will benefit the most from what kind of training course.

1. What department needs training? 

This is the first question to ask when evaluating the need for training. You may have a department that is not performing as you want them to, and this may be a time for training. However, not every member of that department may require a skills development course; you may simply wish to provide a quality management course to supervisors, or an office management course.

2. What skills must be developed? 

Once the relevant area or department has been identified for skills training, the next item to be evaluated is what skills exactly are required. This is best done by identifying where productivity is lacking. A specific course can be selected, such as advanced interpersonal communication for sales staff, or a more general training course such as performance management training.

3. Who needs training? 

Companies will often not benefit from implementing a blanket training course for everyone. Instead, select specific staff members to train. If an employee is not performing, it may encourage him or her to perform better by receiving training, rather than to be disciplined. This will also encourage the person to be more loyal to the company, knowing that the business is willing to invest time and money in improving skills.

Training is not always necessary merely for those lacking the appropriate skills. An employee who appears to excel at a certain activity may also benefit from training. Identifying workers’ strong points can be a boon to a business by training employees who already show promise in skills, thereby encouraging in-house promotions.

Over and above these three questions, there are a few other considerations for companies when sending staff on development and training courses. First, in South Africa, businesses can regularly claim tax back on money spent on accredited education courses, so remember to work this into the budget. Second, you will want to utilise an accredited training institution like Sovereign Skills. We are SETA accredited, meaning that you will receive only quality skills development courses. The final consideration should be for after-sales service. We provide on-going training and support after completion of courses, so you truly get the most out of your valuable money.

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